🔄 Return & Refund Policy – DilsayDeal.com
At DilsayDeal.com, we want you to be fully satisfied with your purchase. If you are not happy with your item, we offer a 7-day return and exchange policy from the date of delivery.
✅ Eligibility for Return
To be eligible for a return, the item must be unused and in the same condition as you received it. It must be in the original packaging. You must return the item within 7 days of delivery. Proof of purchase (receipt or order confirmation) is required. Please send clear photos and a short video of the product to our email before initiating a return.
❌ Non-Returnable Items
We do not accept returns for:
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Perishable goods (e.g., food, flowers)
- Imported Items
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Intimate or sanitary items
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Gift cards or downloadable products
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Health and personal care items
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Items on sale or discounted
🔁 Exchanges
We only replace items if they are defective or damaged. To request an exchange, please email us with your order details and a photo of the issue.
💸 Refunds
Once your return is received and inspected, we’ll notify you via email. If approved, your refund will be processed within 7–10 business days to your original payment method.
📦 How to Return
Please send your product to the following address:
Dilsay Deal
New Kings Mall Road, Mukhtar Colony
Gujranwala, Pakistan
✉️ Contact Us
For return or exchange requests, and to submit photos and a video of your item, please contact us at:
📧 info@dilsaydeal.com
📞 0307 6400075